“In that moment, something hit me: It’s just us. I always thought that in this place there would be somebody better, but it’s just this group of people – including me – trying to figure stuff out. I didn’t mean…
“There you are, in a big sales meeting. The client makes a weak joke in your direction and the boss looks your way. Say something. Say anything. Well, not just anything – you need something clever but innocuous, smart enough to…