Blog Archives

Competitive and Market Intelligence: Leadership, Strategy, and Innovation

“The military are excellent planners; the private sector are great at execution. There are strengths and limitations of both paradigms, and we can learn so much by talking to each other.” – Retired Maj. Gen. David Fraser At last night’s Communitech

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Posted in Leadership, Management

Panelizing: Marketing Metrics and ROI

This morning, along with Cam Davies and Heather Hennessy, I was on a panel discussing marketing metrics and return on investment. This session was with the Strategic Marketing P2P group hosted by Communitech. We each had 15ish minutes to present our thoughts

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Posted in Marketing

Book Report: Obliquity

“In general, oblique approaches recognize that complex objectives tend to be imprecisely defined and contain many elements that are not necessarily or obviously compatible with each other, and that we learn about the nature of the objectives and the means

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Posted in Books, Everything, Leadership, Management

When metrics are mistakes: common pitfalls and how to avoid them

Last week I found myself in two meetings in which metrics were a focal point. In both meetings, the metrics in question were mechanisms to measure the outcome of specific initiatives, and in both cases metrics had to be used

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Posted in Leadership, Management

“A Golden Rule of Leadership”, or “It’s not as hard as you might think”

The truth is there is no mystique, there is no magic: every single one of us has the potential to be a leader, and it’s not as hard as you might think. Sometimes I fear that we’ve built such an

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Posted in Books, Leadership, Management

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