I was clearing out some boxes this weekend, basically tossing papers and things from my previous career, and I came across a neat little blast from the past. In 2012, a few months after becoming the manager of the Product…
“Our attitude matters, and not because we can stop the march of technological prowess even if we wanted to, but because our perspective on disruption affects how well prepared for it we will be. There is plenty of room between…
“If the machines are doing the routine work, then humans must do the non-routine work. To be an innovator, you need to talk about unsolved, important problems.” – University of Waterloo Professor, Larry Smith Last night I joined two former colleagues,…
“When you see problem-solving as part of the learning cycle, you transform the (re)solution meeting from a chore to an essential, energizing aspect of your business.” – David Pearl In The Reasons Why People Meet, I introduced seven different types of…
“Almost all real problems are incompletely and imperfectly specified.” – John Kay Did you ever notice that to solve most real-world problems of any complexity, we have to find ways to simplify the situation? Well, economist John Kay noticed, and…